NODE Troubleshooting Guide
Going step by step through this guide is the easiest way to make sure that all the resources your NODE uses are working properly. Variable, Inc recommends taking this "shotgun" approach of going through all the basic troubleshooting steps at once, since this ensures that your NODE's various functions are a.) in optimal condition and b.) not interfering with one another.
Part 1 — Refresh Bluetooth connection.
This section is designed to reset all aspects of your NODE and its communications with your smart device.
Part 2 — Update NODE firmware.
This section is designed to optimize your NODE and its communications with your smart device and any supported modules you may be using.
Part 3 — Download the latest NODE apps.
This section is designed to ensure that you are using Variable, Inc's newest applications and are getting the most out of your NODE and NODE modules.
NOTE: Deleting old Variable apps will also delete any data that you created using those apps. This cannot be undone.
Still not working? Sounds serious. Visit our customer support portal and create a ticket for direct help from our staff, or return to the list of troubleshooters if you're trying to fix a NODE module.